Damon Gross

Qualifications

Experienced Sales Engineer focused on technical solutioning and sales engineering, with a proven track record of success in enterprise sales. I have received numerous awards and recognition for top performance, and am skilled in effectively articulating technology and product positioning to a variety of audiences, including C-Level executives and advanced technical personnel. I have expertise in technical demos, RFP/RFI responses, and proof of concept delivery, as well as experience in project and program oversight, customer satisfaction, and margin target achievement. I am also proficient in technical troubleshooting and post-sales account management. In addition to my sales engineering experience, I have a strong background in systems administration and infrastructure design. My expertise includes systems design and compute virtualization, databases, networking, security, identity, clustering, high availability, disaster recovery, centralized control and audit systems, web platforms, and server and application life cycles. Particular experience in business DR and BCP initiatives, project to product focus transformations, business cloud transformations, as well as security and operational incident management. Industry experience in the financial and lending sectors specifically.

Work History

Principal Client Solutions Architect - AHEAD

July 2019 - Present

Principal Client Solutions Architect responsible for effectively articulating technology and product positioning to a variety of audiences including C-Level Executives and advanced technical personnel. Responsible for customer experience, technical solutioning, project and program oversight, and driving customer satisfaction while achieving margin targets. Primarily focused on enterprise customers in the Southeastern WI market.

Principal Sales Engineer - Logrhythm

January 2015 - July 2019

Principal Sales Engineer responsible for effectively articulating technology and product positioning to a variety of audiences including C-Level Executives and advanced technical personnel. Responsible for technical demos, RFP / RFI responses, proof of concept delivery, recommended solutions documents, technical troubleshooting, and post-sales account management. Additionally responsible for assisting at conferences and speaking engagements. Primarily focused on enterprise customers. In 11 quarters of active selling, I missed quota only once achieving presidents club two years in a row, and numerous company awards. In 2017, I was the top producing Sales Engineer globally.

Lead Systems Engineer - D+H US / Mortgagebot, LLC

January 2011 - January 2015

Manager for a team of systems administrators on the MortgagebotLOS and POS SaaS product lines. Completed numerous high-level projects related to infrastructure consolidation and refreshes, and new infrastructure designs. Responsible for various systems including virtualization with Hyper-V and VMware, Active Directory, Exchange systems, SQL clustering, Windows clustering, centralized log management systems, web platforms, server life cycles, and business DR and BCP initiatives. Responsible for security and operational incident management.

Systems Administrator - Educators Credit Union

January 2006 - January 2011

Introduced virtualization technology to the Credit Union in 2007. Virtualized approximately 70 percent of server infrastructure onto Microsoft Hyper-V R2 with SCVMM and the Systems Center suite on HP blade technology and Dell Compellent SAN. Responsible for various systems including web banking systems, touchtone teller systems, lending systems, account management systems, directory services, enterprise e-mail, intranet systems, monitoring, security, log management, and SAN storage. Responsible for system maintenance and lifecycle, backups, disaster recovery, high availability, and security of these systems.

Social

Education

Bachelor of Science - Management Computer Systems

University of Wisconsin - Whitewater / December 2000

Certifications

AWS

Microsoft

Google

Snowflake

LogicMonitor

Dynatrace

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